Privacy policy
This page explains what information we collect when you contact Pruthvi Infotech and how we use it.
Last updated: 22 August 2026Information you give us
When you submit a form, we may collect your name, phone number, email address, service address and details about the product or service you need.
How we use it
We use this information to answer your enquiry, prepare an estimate, schedule a visit or repair, provide support and keep an internal service record. We do not sell your personal information.
Website analytics
If you allow analytics cookies, we collect general usage information such as pages visited, referral source, device type and approximate location. Analytics remains off when you choose necessary cookies only.
Advertising attribution
If you allow advertising attribution, we may retain campaign parameters and platform click identifiers such as GCLID, GBRAID, WBRAID or FBCLID with your enquiry. These details help us understand which campaign led to a genuine customer request. Advertising tags and persistent attribution storage remain off unless you allow them.
WhatsApp messages
When you choose WhatsApp, the website adds a short reference to the prepared message so our team can match the conversation to your request. A button click does not prove that a message was sent. We record an actual WhatsApp conversation only after an inbound message reaches our connected business messaging service. Automated replies are used for acknowledgement and service updates.
Service providers
Our website hosting, workflow and communication providers process information only as needed to run the website, deliver enquiries and respond to customers.
Retention and security
We keep enquiry and service records only for as long as they are useful for support, accounting or legal requirements. We use reasonable access controls, but no internet transmission is completely risk-free.
Your choices
You can ask to access, correct or delete information connected to your enquiry by emailing info@pruthvi.com or calling +91 88660 03233. You can reopen Cookie Settings from the footer at any time.